Toybot Importz feedback

[Jellico]

My MP39 arrived Monday but I did not get to pick it up till today.

Very happy with TBI. I have had some great email conversations and they seem well aware of what they are doing. I hope they are able to keep the good work up.

[dsaint]

Have bought quite a bit of stuff over Christmas - there were delays in getting it out, but once they realised they had overlooked my items they made sure to ship them Express and I got them next day.

Good customer service and decent prices.

Thanks and regards
Darren

[BlackEvora]

My mp39 arrived earlier in Jan, it's amazing, good price and reasonable deliver time. Some other businesses could learn from that.

[CHILENO20]

My first purchase from Toybot, LG 52 & LG 53. Both packed exceptionally well with great communication. Will happily buy from again.

[BlackEvora]

Woohoo MP22 is on the way it's such a shock to get things in a reasonable time...

[lukematthewsutton]

Has anyone else encountered issues when attempting to contact Toybot Importz lately?

Over the last two weeks I've sent them a number emails — an issue with one of my Fans Hobby monsterbots and a change of address for preorders — but have yet to get any response.

This is really unusual, since they've always been very responsive and helpful.

[Jellico]

I last had contact on the 6th with Kylie who has been uniformly excellent.

[Omega Metro]

I use Facebook Messenger. Always get a reply within a few hours.

[lukematthewsutton]

Well that's good to know! It's starting to sound like an issue with email. I'll try other means.

[Samtron]

Not to mention they’ve just had a bub which would mean some higher life priorities above and beyond the toy robot side of things. But yeah try Messenger, always get a timely response via that (or at least within a day or two of late I’ve found).